Introduction
Welcome to MeetFelix! We are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://meetfelix.ai), including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
Information We Collect
We collect information about you in a range of forms, including personal data. As used in this Privacy Policy, "personal data" is as defined in the General Data Protection Regulation, this includes any information which, either alone or in combination with other information we process about you, identifies you as an individual.
Personally Identifiable Information
This includes name, postal address, email address, telephone number, and any other identifier by which you may be contacted online or offline.
Non-Personal Information
This includes anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks.
Search and AI Interaction Data
When you use our AI-powered furniture discovery features, we collect your search queries, natural language inputs, filter selections, and interaction patterns to improve our AI recommendations and provide you with personalised furniture suggestions.
How We Collect Information
Direct Interactions
You may give us your information by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
- Create an account on our Site
- Use our AI-powered search functionality
- Subscribe to our service or publications
- Request marketing to be sent to you
- Enter a competition, promotion, or survey
- Give us feedback
Automated Technologies or Interactions
As you interact with our Site, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. This helps us understand how you use our AI search features and furniture discovery tools.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account
- Power our AI-driven furniture search and recommendation engine
- Improve the accuracy of our natural language processing for search queries
- Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you
- Email you regarding your account or inquiries
- Generate a personal profile about you to make future visits to the Site more personalised
- Increase the efficiency and operation of the Site
- Monitor and analyse usage and trends to improve your experience with the Site
- Notify you of updates to the Site
- Offer new products, services, and/or recommendations to you
- Perform other business activities as needed
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Third-Party Retailers
When you click through to furniture retailer websites from our Site, you will be subject to those retailers' privacy policies. We do not control their data collection practices.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us:
harry@meetfelix.ai